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TERMS AND CONDITIONS

Welcome to Globalbike Online
globalbikeonline.co.uk is owned and operated by Touch Global Ltd. Any contracts or obligations are with Touch Global Ltd. and any products sold to you are subject to the following terms and conditions.

CONDITIONS OF USE

Please ensure these conditions have been read thoroughly before using globalbikeonline.co.uk. These Conditions of use govern the use of castellionline.co.uk and the sale of products by Touch Global Ltd. to you. By using globalbikeonline.co.uk, you signify your agreement to be bound by these conditions.

Privacy

Please review our Privacy Policy which affects your use of globalbikeonline.co.uk.

Communication

When purchasing any goods, signing up to our mailing list, or contacting us via email, you are communicating electronically and we will communicate in a similar manner. Should you leave a phone number when placing an order or leaving a query, you consent to being contacted in such a manner. We will only usually contact you via phone if the matter is urgent or that method of communication has been requested. For legal purposes, by providing means of contact, you consent to receiving communications from us, and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be of a durable medium, unless the law requires a different form of communication.

Copyright

All content made available through globalbikeonline.co.uk or through the use of globalbikeonline.co.uk is the property of Touch Global Ltd. or of the Brand manufacturer supplying the goods to Touch Global Ltd. and is protected by international copyright laws. The extraction and use of information from globalbikeonline.co.uk is not allowed without our express written consent. You may also not create a database that uses significant amounts of any Touch Global Ltd. content without our express written consent.

Trademarks

Any graphics, logos, icons, scripts and names made available and/or included in any of Touch Global Ltd.’s websites are trademarks and/or trade dress of Touch Global Ltd.. Touch Global Ltd.'s trademarks and trade dress may not be used in connection with any service or product that is not owned or operated by Touch Global Ltd., in any manner that may cause confusion to customers or in any way that damages or discredits Touch Global Ltd.. All trademarks not owned by Touch Global Ltd. that appear in any Touch Global Ltd. website are the property of their respective owners.

Account

You must not use globalbikeonline.co.uk in a way which causes, or is likely to cause damages or interruptions or for fraudulent purposes. globalbikeonline.co.uk must not be used for illegal purposes, or in relation to any illegal activity.

We reserve the right to refuse service, terminate or remove accounts or edit content , without notice, if you are in breach of the relevant laws, these Conditions of Use any other applicable policies or reasons.

Product Reviews and Communication

Any posted reviews or communication with Touch Global Ltd. representatives must not be illegal, abusive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights and does not consist of or contain software viruses, malware, commercial solicitation, chain letters, mass mailings or "spam". Touch Global Ltd. reserves the right, upon being made aware of such content, to edit and/or remove any reviews it deems infringing on these rules or finds otherwise inappropriate. By posting reviews you grant Touch Global Ltd. a non-exclusive, royalty free transferable rights to use, reproduce, edit, adapt, publish, translate, distribute, and display such content in any form; and the right to use the name that you submit the content under, if they so choose.

Liability

Nothing in these terms and conditions will limit or exclude any liability for personal injury or death caused by negligence or wilful misconduct on our part, nor does it limit or exclude any responsibility for fraudulent misrepresentation.

Touch Global Ltd. will not be liable to you in respect of any business or economic losses including (without limitation) loss of income, revenue, business, anticipated savings, contracts, data, goodwill, reputation, or any indirect or special losses.

Changes to Conditions of use

Touch Global Ltd. reserves the right to edit or alter to globalbikeonline.co.uk or any of its policies, terms and conditions and these terms of use at any time. Any use of globalbikeonline.co.uk will be subject to the terms presented on the website at the time of use. If any Conditions of Use are unenforceable or invalid for any reason, that condition will be deemed severable and will not affect the status or enforceability of any other conditions.

Waiver

In the case of a breach of these terms and conditions, any delay or lack of action by Touch Global Ltd. to exercise any rights or powers will no act a waiver of any terms and conditions or policies, nor will any use or partial use of such powers act as prevention for further exercise of said powers.

Law

Any contract between us will be governed by the laws of England and any disputes will be resolved exclusively in English court. The English language is currently the only language offered for the conclusion of contracts.

Contact details

This Website is owned and operated by Touch Global Ltd.
Touch Global Ltd. Moorland Way Lincoln Lincolnshire LN6 7JW



Conditions of Sale

Please ensure these conditions have been read thoroughly before using globalbikeonline.co.uk. These Conditions of Sale govern the sale of products by Touch Global Ltd. to you. By using globalbikeonline.co.uk, you signify your agreement to be bound by these conditions.

Contract of Sale

Any placed order is an offer from you to buy the items in your order. Upon receiving your offer a confirmation email will be send notifying that we have received the offer. This is not confirmation of our acceptance of your offer. We accept your offer upon processing the item and confirmation of both acceptance and delivery is sent out later the same day upon dispatch.

Telephone sales

Where an order is placed over the telephone and payment is taken, the offer is accepted upon the taking of payment and dispatch confirmation will be sent out upon the dispatch of the order.

Delivery and Collection

Where a postage cost is quoted before purchasing an item, this applies only for UK mainland addresses. Extra costs may apply for highland and island addresses depending on the item. Should any extra costs apply we will contact you regarding them before accepting your offer to purchase the item/s.
Where a delivery cost is listed, this is for a standard delivery service (usually 3-5 working days) however an express next day option is available upon request.

We aim to dispatch all orders the next working day, however; on some occasions this may not be possible.

We offer the ability to collect items from one of our warehouses. Should you wish to do this please ring us to place the order or ring us shortly after placing the order so we can arrange for you to collect your item.

Returns Policy

We offer a 30 day return guarantee, no questions asked, subject to the following conditions.

  1. The item must be in unused and re-sellable condition in its original packaging. In the case of sealed items, the item must still be sealed in its original packaging.
  2. Return postage must be paid by you.

Refunds will be paid upon receiving the item and determining that it is in an unused state.

In the case of a damaged item, upon contacting us within 30 days of receiving the item to determine the nature of the damage, details of how to return the item will be arranged and return postage/collection will be covered by Touch Global. A refund will be given upon receiving the item and confirming the damage.

Stock Availability

Where possible our stock levels are accurate but on the occasion we don’t have something in stock we will contact you to let you know and either how long it will take to order in, or if this is unsatisfactory an alternative product or refund will be offered.

Product info

We aim to keep any product information as accurate as possible. In the event of false information which makes the item unfit for the purpose it was purchased for, a replacement or refund will be made available. If it is noticed before dispatch we will contact you to find a solution. Any use of brand names is for reference purposes only. It does not imply that the products we sell are “made by” or “with the permission of” the brands listed.

Liability

Nothing in these terms and conditions will limit or exclude any liability for personal injury or death caused by negligence or wilful misconduct on our part, nor does it limit or exclude any responsibility for fraudulent misrepresentation.
Touch Global Ltd. will not be liable to you in respect of any business or economic losses including (without limitation) loss of income, revenue, business, anticipated savings, contracts, data, goodwill, reputation, or any indirect or special losses.

Changes to Conditions of sale

Touch Global Ltd. reserves the right to edit or alter to globalbikeonline.co.uk or any of its policies, terms and conditions and these terms of use at any time. Any use of globalbikeonline.co.uk will be subject to the terms presented on the website at the time of use. If any Conditions of Use are unenforceable or invalid for any reason, that condition will be deemed severable and will not affect the status or enforceability of any other conditions.

Waiver

In the case of a breach of these terms and conditions, any delay or lack of action by Touch Global Ltd. to exercise any rights or powers will no act a waiver of any terms and conditions or policies, nor will any use or partial use of such powers act as prevention for further exercise of said powers.

Contact details

This Website is owned and operated by Touch Global Ltd.
Touch Global Ltd. Moorland Way Lincoln Lincolnshire LN6 7JW